Shipping
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time |
| FedEx Standard Overnight | 1 Business day (no weekend delivery) |
| FedEx 2nd day | 2 Business days |
Delivery delays can occasionally occur.
Please note that shipments delayed due to a National Service Disruption are not eligible for a refund or credit under the Money-Back Guarantee policy, per the FedEx Service Guide.
Shipment to P.O. boxes or APO/FPO addresses
XIM Technologies, Inc. ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.
Damages
XIM Technologies, Inc. is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time |
| FedEx International Priority Overnight | 1 -3 Business days |
| FedEx International Connect Plus | 3 – 5 Business days |
Delivery delays can occasionally occur.
Customs, Duties and Taxes
XIM Technologies Inc is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).